I’ve had accounts with Fidelity for years. I had one set of stocks at SSB (no link) that I wanted to transfer out to save on fees charged. Well, the fine Citi/SSB folks charged me $95 for the privlege of taking my stock out and sending it electronically (which takes almost no time and costs almost zero to both firms), to Fidelity.
Fidelity, like a good customer service group ought to do, sucked up the $95 Citi charge. That is a good deal. Thanks, Fidelity.