Howard Greenstein's Website

Day: June 29, 2004

  • Press “1” for an unacceptable answer

    —

    by

    Howard
    in

    I’m trying to renew my passport for travel within the next 14 days. The website says I have to make an appointment. After listening to all messages in English AND Spanish, I’m allowed to schedule an appointment. Except there are no appointment times available. I get “Press ‘1’ to search for a morning appointment. There…