Direct TV has a perception problem

According to this web site, DIRECTV Privacy Sucks.

DIRECTV will give out their customer’s account number to anybody who calls their 800-number (1-800-DIRECTV) and asks.

The site lists all sorts of nasty things you could do, like cancelling your neighbor’s DirectTV, etc. He doesn’t advocate it. He is just making a point- they don’t require any sort of security to give our your information.

When I saw the site, it reminded me of a Cluetrain moment – someone’s trying to have a conversation with DirectTV, and, failing that, is conversing with other customers. Fascinating.